Course Outline
Through engaging video lessons, hands-on activities, sharing insights, and gathering feedback, this training will encourage employees to think differently and reject “business as usual” attitudes. Attendees will learn how to utilize ideation to identify new solutions based on user insights and develop a common language and understanding of design thinking across your organization.  

What is Design Thinking?
Design Thinking is an approach used for practical and creative problem-solving. It is based heavily on the methods and processes that designers use (hence the name), but it has actually evolved from a range of different fields — including architecture, engineering and business. Design Thinking can also be applied to any field; it doesn’t necessarily have to be design-specific.

Design Thinking is extremely user-centric. It focuses on humans first and foremost, seeking to understand people’s needs and come up with effective solutions to meet those needs. It is what we call a solution-based approach to problem-solving.